District Nursing Team; "thank you for your excellent care with palliative care patients. We would like to use your service again in the future."
Client daughter; "Thank you so much for all you did for my Dad, we have had occasions to use carers in the past and have never had care like you have provided. All the staff treated our Dad with such respect, dignity, kindness and fun, he really loved them all. They also gave us a lot of support by not letting us feel guilty for the things we couldn't do."
Doctor informed client's daughter, that carers have been doing an excellent job.